Privacy policy

Last updated: February 12, 2026

Dekorlane operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Dekorlane is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. Personal information does not include information that is collected anonymously or de-identified. Depending on how you interact with the Services, we may collect the following categories of personal information:

  • Contact details: name, billing and shipping addresses, phone number, email address.
  • Financial information: credit/debit card information, transaction details, payment confirmation, and other payment details.
  • Account information: username, password, security questions, preferences, and settings.
  • Transaction information: items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and past transactions.
  • Communications with us: messages or inquiries you send to our customer support team.
  • Device information: device, browser, or network information, IP address, and other unique identifiers.
  • Usage information: your interaction with the Services, including navigation and activity.

Personal Information Sources

  • Directly from you: when you create an account, place an order, or communicate with us.
  • Automatically through the Services: using cookies or similar technologies, and from your device when using our Services.
  • From our service providers: when they process information on our behalf.
  • From partners or third parties: as permitted or required by law.

How We Use Your Personal Information

  • Provide, tailor, and improve the Services: process orders, manage accounts, arrange shipping, facilitate returns or exchanges, remember preferences, and recommend products.
  • Marketing and advertising: send promotional emails, SMS, or postal mail, and display ads based on your activity on the Services.
  • Security and fraud prevention: authenticate accounts, detect fraudulent activity, protect public safety, and secure the Services.
  • Communicating with you: respond to inquiries, provide customer support, and maintain our relationship with you.
  • Legal reasons: comply with applicable laws, respond to valid legal requests, enforce terms, or investigate violations.

How We Disclose Personal Information

  • With Shopify, vendors, and third-party service providers for payment processing, data analytics, shipping, and fulfillment.
  • With business and marketing partners to provide marketing services and personalized advertising.
  • When you direct, request, or consent to disclosure, such as for shipping products or using social media login features.
  • With our affiliates or within our corporate group.
  • In connection with business transactions (merger, acquisition, bankruptcy) or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which may collect and process personal information to provide and improve the Services. Information you submit will be transmitted to Shopify and third parties that may be located outside your country. Shopify may also use your information to provide enhanced features across stores. You can learn more about Shopify’s privacy practices and exercise your rights here: Shopify Privacy Portal and Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Services may link to third-party websites. We are not responsible for their privacy or security practices. Please review the privacy policies of any third-party sites you visit.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. Parents or guardians may contact us to request deletion of a child’s personal information.

Security and Retention of Your Information

We take reasonable measures to protect your information, but no security system is perfect. Retention of your personal information depends on factors such as account maintenance, legal obligations, and dispute resolution.

Your Rights and Choices

  • Right to access: request a copy of your personal information.
  • Right to delete: request deletion of your personal information.
  • Right to correct: request correction of inaccurate information.
  • Right of portability: request transfer of your information to another party.
  • Managing communication preferences: opt out of marketing emails while still receiving transactional emails about your account or orders.

To exercise your rights, contact us using the details below. We may need to verify your identity before processing your request. Authorized agents may submit requests on your behalf with proof of authorization.

Complaints

If you have complaints about how we process your personal information, contact us or lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside your country, including outside the European Economic Area. Where applicable, we rely on recognized mechanisms like Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the updated policy on this website and revise the "Last Updated" date.

Contact

If you have questions or wish to exercise your rights, please contact us at:

  • Company Name: Dekorlane
  • Email: info@dekorlane.com
  • Phone: +31 6 33053228
  • Address: 322 1/2 N Jefferson St, Casper, WY 82601, United States
  • Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (US Mountain Time)