Payment Policy

At Dekorlane, we aim to provide a secure and seamless payment experience for all customers shopping from Australia.

Accepted Payment Methods

We support and encrypt payment details for the following methods: Visa, Mastercard,  Apple Pay, Google Pay, Diners Club, Discover, Maestro, Shop Pay, and Union Pay. All payment data is encrypted in compliance with PCI-DSS standards.

Currency

All prices are displayed in the currency shown on our website at the time of purchase. Your bank or card provider may apply currency conversion fees if applicable.

Billing Descriptor

Your payment card statement may show a descriptor such as “dekorlane” or a similar reference to our store or payment partner.

Payment Security

We use industry-standard security measures and SSL encryption to protect your personal and payment information. Dekorlane does not store full credit card details on our servers.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your order details. If you do not receive a confirmation, please contact us at  info@dekorlane.com

Payment Issues

If your payment is declined or you experience any issues during checkout, please verify your card details and available funds, or contact your bank or card provider. You may also reach out to our support team for assistance.

Fraud Prevention

To protect our customers, Dekorlane reserves the right to review and, if necessary, cancel orders suspected of fraudulent activity. In such cases, we may contact you to verify your information before processing the order.

Contact Us

We’re here to help. Our support team will respond as quickly as possible.

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (US Mountain Time)
Saturday – Sunday: Closed

Company: Dekorlane
Email: info@dekorlane.com
Phone: +31 6 33053228
Address: 322 1/2 N Jefferson St, Casper, WY 82601, United States